The Government should consider giving businesses a series of “targeted and modest” tax cuts to boost growth, according to the CBI.They specifically call for a simplification of taxes on carbon emissions and a lower raise in air passenger duty, in the belief that these changes will  create new growth opportunities.…

Amanda Whitehouse discusses customer service and how organisations can save time, money and effort by developing a service strategy with the customer at its heart.   Recent commercial press has highlighted that service delivery and long term relationships are becoming more and more important. At a time when most organisations have reduced…

Sonia Renzo explores people development and how it can help your organisation to manage change in the current climate.  Over the past few years with the downturn in the economy, many organisations have been forced to go through rapid change in order to survive.    Downsizing, re-evaluation of products, services and markets have…

Paul Deaville explores leadership development and how managers need to move with the changes to remain effective. Recent press coverage would have you believe that doom and gloom abounds.  It isn’t surprising when you consider the size of the cuts being made in the public sector and the effect the recession…

Steve Burrows, Managing Director of idg talks change management and utilising the tools that will support success.   Today’s environment is particularly changeable and many organisations are seeing unprecedented ‘shake-ups’ – both for the positive and the negative.  As the CIPD warns of wavering employer confidence and the latest unemployment and growth statistics…

There is no denying that times are tough.  But the saying “when the going get’s tough, the tough get going’ couldn’t be truer than in the case of two forward thinking organisations based right in the heart of Wallsend. Earlier this year Wallsend Memorial Hall Trust and Wallsend People’s Centre…

Writing a PQQ is never easy but it is starting to look that way for us. As well as a variety of other PQQ and tender writing successes, we have successfully progressed to the invitation to tender stage of particularly tricky grounds maintenance PQQ. The PQQ was submitted via the…

Welcome to my second guest blogspot – I am really pleased to introduce Richard Lane of durhamlane, Sales Consultancy.  Richard has a fresh and honest approach to his expertise which helped me when I was first starting up.    Much gratitude to Richard for his blog post.  You can find more…

In January the Government was left with its highest monthly surplus in four years following a fall in local government an a rise in tax reliefs.This meant that a net repayment of £7.75 billion, excluding financial interventions, was made last month - indicating that the Government could be on track…

The danger of putting all your SEO eggs in one search engine When carrying out SEO on websites there can sometimes be a tendency to focus on pleasing Google’s Page Rank algorithms, occasionally to the exclusion of considerations pertaining to other search engines. Sure, Google holds the largest market share for user…