Telephone Skill and Confidence Workshop

If you need to generate more new business appointments and more sales for your business, if you have a fear or suspicion of the phone, or you are simply failing to deliver the required results from your calls, then this is the Workshop for you – whatever your current level of confidence or experience.

Hosted by Kevin Ireson, Managing Director of Touchstone Leads, a Telemarketing company that are leading the way when it comes to appointment generation and Nick Bramley, widely regarded as one of the Region’s most successful Telemarketing Practitioners and Sales Trainers, this Workshop gives you a unique insight into unleashing the power of the telephone whilst always focussing on real results improvement.

Designed to enlighten, inform, inspire and entertain, all attendees will leave the Workshop raring to pick up that telephone and make those new business appointments and sales! 

This Workshop which is guaranteed to improve the confidence and performance of any attendee has received rave reviews across Yorkshire and the North East.

10 areas that will be covered in the workshop:

1) Data Research v Sales Call – Don’t Blow Your Cover


2) Why Should They Take Your Call?


3) “Scripting” for Consistent Success


4) Managing the Call Journey


5) Questioning Techniques to Open Up Conversations


6) The Confidence of Your Tone & Delivery 


7) Maintaining Control of Your Agenda


8) Welcoming & Managing Objections


9) Identifying & Overcoming Barriers (Voicemail, The P.A. “Put it in the Post”, etc)


10) Winning the Business – Today, Tomorrow & Long Term 

Make sure you don’t miss out on the opportunity to spectacularly improve your results…..

We are limiting each workshop to only15 delegates, so it’s important that you book your place now.

Cost per delegate is only…..     £95.00 plus VAT  

Price includes refreshments and buffet lunch

...and here is how you can attend for free….

For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!

Can’t make these dates?  We have other dates and venues so please contact us for more details.

To reserve your space on this event please book by emailing your request to: bookings@touchstoneleads.co.uk