Partner Article

Ofcom considers crowd-sourced data for Mobile Service Quality

If anyone knows the everyday reality of mobile network performance it is surely the user - particularly the business user.

The mobile phone itself must be the most obvious source of data – even (or especially) when signals fail, calls drop out and texts are delayed.

Ofcom’s ‘Call for Input’ on this ‘Quality of Experience’ debate – what should or could be measured – raises the prospect of a prevarication-free zone where the development of an App to monitor the realities of coverage, throughput and call quality could gain regulatory blessing without being delayed by any Operators’ reluctance to be so exposed.

The debate may even be a sign that Ofcom is keen to champion the interests of the users rather more than bend to the interests of operators.

The consultation is open until 1st April.

Read more via this Groupe Intellex commentary for the UK’s Communications Management Association, Ofcom asks- is the Quality of Mobile not Strained?

This was posted in Bdaily's Members' News section by David Brunnen .