Partner Article

Feefo Joins Demandware LINK to Accelerate Commerce Innovation

Global Feedback Engine Feefo, today announced that it has become a Demandware LINK Technology Partner.

The partnership, which will see Feefo’s platform integrated with the Demandware Commerce Cloud will make it possible for Demandware clients to implement its feedback into the service in a fraction of the time normally required.

Feefo’s customer feedback service is used by marketing teams to influence consumers in their decision making process, by customer service teams to understand satisfaction and by management to gain valuable insight in to the complete customer experience.

“Feefo’s award-winning ratings and reviews platform will help our clients enhance the level of engagement they have with customers and their conversion rates,” said Tom Griffin, SVP of Corporate Development at Demandware. “Now, with the pre-built integration, it’s easier than ever for our clients to deploy this innovative technology.”

Matt Eames, Chief Commercial Officer, Feefo added: “We recognise the value of Feefo to many high-end retailers relying on Demandware Commerce solutions; releasing this integration tool allows us to serve them better while making the adoption of Feefo easier for other merchants.

“We have invested in this toolset to reduce the effort and time required to integrate, ensuring that merchants can focus on what is important to them – satisfying customer demand.”

This was posted in Bdaily's Members' News section by David Martin .