Partner Article
NewVoiceMedia named finalist in Top 10 Technology Awards
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards.
The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is voted for by readers of Call Centre Helper, making the results impartial and providing an accurate picture of the best technology available.
NewVoiceMedia has been nominated for its ContactWorld solution, a multi-tenant intelligent communications platform that enables sales and service reps to have more successful conversations with their customers. Core contact centre functionality such as omni-channel contact routing, self-service IVR, automated outbound dialling, screen pops and instantaneous CRM updates are provided with proven 99.999% platform availability.
The nomination closely follows several other victories for NewVoiceMedia including recognition in Deloitte’s Technology Fast 500 EMEA programme and Softech International’s Leading Experts in Tech Awards, and further validates the company’s position as a leader in the cloud communications industry. NewVoiceMedia now serves more than 650 customers worldwide, including MobileIron, Lumesse, Vax, JustGiving and Canadian Cancer Society.
“We’re delighted to reach the final of Call Centre Helper’s Top 10 Contact Centre Technology Awards”, comments Jonathan Gale, CEO of NewVoiceMedia. “Our cloud contact centre and inside sales platform is transforming the experiences that sales and service professionals offer their customers and prospects, ensuring every interaction is unique and personalised. This nomination is further testament that our solutions really are best-in-class and we look forward to the results next month”.
This was posted in Bdaily's Members' News section by NewVoiceMedia .
Our Partners
Who speaks up for SMEs when giants get bigger?
The true value of HR in an AI-driven working world
What new business rates guidance means for pubs
Business success starts with people investment
It's time to confront the digital poverty crisis
Why a business exit is no longer all or nothing
Culture is the foundation for sustainable growth
Business must help young people take root in work
Purposeful procurement for long-term growth
Time to rethink outdated views on apprenticeships
The scale-ups rocketing through our fast world
Care about the experience, not just the outcome