Gatwick Airport teams up with Manchester parking reservation firm to boost customer service

Manchester-based online parking reservation leader, ParkCloud has entered into a collaboration with London Gatwick (LGW).

A significant addition to its UK airport portfolio, ParkCloud has revealed that passengers flying from Gatwick’s North and South terminals will now be able to reserve their parking through its extensive online network across a number of the airport’s parking products.

The car parks available to ParkCloud’s 3.3 million users include Premium Parking North, Long Stay North, Valet Parking North, Short Stay North, Summer Special North, Long Stay South, Short Stay South and Valet Parking South.

Additionally, customers will be able to ‘boost’ their travel experience by pre-booking security FastTrack and lounge passes for No1 Lounges, to complement their parking reservation.

Denzil Dolan, senior product manager at Gatwick Airport, said: “As passenger numbers continue to rise, it is more pertinent than ever that we consolidate our efforts and extend our parking network for our growing customer base.

“As an established market leader in its field, we’re confident the collaboration with ParkCloud will yield positive results for both companies and of course, our shared customers.”

London Gatwick passengers flying from the South terminal with British Airways, Wizz Air or Vueling will also be able to reserve parking via ParkCloud’s airline partnerships, allowing fluidity for the customer at every point of the booking journey.

The initial collaboration between Gatwick and ParkCloud - which is based on Oxford Street - dates back to summer 2017, when an agreement to facilitate sales of parking in and around Gatwick Airport through easyJet’s white label was established.

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