Member Article

Community Centre Restored Digitally Thanks to Jackdaw

A North Tyneside community centre was quickly saved from online hackers, by local leading web design agency Jackdaw Web Design.

East End Youth Community Centre suddenly lost all its all emails and its website, and the team there had no odea what to do about it. On contacting Jackie, she realised what had a happened and calmly set about changing settings and restoring the system, applying security to prevent the hackers successfully undertaking a second attempt.

Mavin Johnson, who looks after the wellbeing of the community centre, said:

“Thank goodness for Jackie at Jackdaw Web Design. Her prompt action and knowledge really saved the day when not only our website but also our emails were hacked and completely disappeared.

“I can only repeat my extreme gratitude for the help and advice she provided when I felt I couldn’t cope with the problems we were experiencing. I now have a slightly better understanding of just how much damage hackers can cause.”

To help people like Mavin with website issues, however small or large, Jackie has recently launched a unique new service to support WordPress website users in the North East.

Jackie Latham, owner of Jackdaw Web Design, is opening up her expertise offering coaching sessions to assist others using the platform who may have struck an unsolvable problem, dead-end or who just want to improve their own skills. She said:

“Mavin’s situation is one that many small companies or organisations find themselves in with no-one to turn to. Hackers are everywhere and without the right security you are vulnerable. I am just glad I could help as quickly as I was and that everything restored for the centre.

“Situations like these, and of course, everyone designed and management issues on WordPress is why I launched the coaching service. It is ideal for individuals who look after their own or clients’ websites, for those who look after their employers’ websites, marketing departments and those who are taking over a website from others and can’t find their way around. Sessions last an hour each and cost just £55, which is great value as they are delivered on zoom to individuals or multiple people, with the sessions are recorded so that they can be replayed time and time again.”

Jackie also offers a full WordPress website build and design service, for which she has won a number of awards and is regularly listed as one of the county’s leading providers of the service.

This was posted in Bdaily's Members' News section by Anna Toms .