Member Article

Eye on Roaming – Australia

Australia’s appeal as a business travel destination stems from its thriving economy, diverse industries, and endless opportunities for growth and collaboration. From mining and technology to finance and agriculture, it’s a place that offers a vibrant marketplace for UK businesses to expand their horizons.

The sheer distance between the UK and Australia poses a challenge when it comes to maintaining seamless and reliable communication with office teams at home. The critical importance of staying connected during business trips, and being able to access vital information or communicate with colleagues in real time has become a necessity of today’s business environment.

Unfortunately, businesses often overlook the significant impact that roaming charges can have on their budgets. The failure to fully consider these costs in advance can result in unexpectedly elevated phone bills, which can strain budgets and hinder the overall outcome of a successful business trip.

Roaming Charges in Australia: Typical Costs

While it’s important to be mindful of how roaming costs can vary significantly from one provider and package to the next, keeping connected during business trips to Australia can prove costly. At least, if you do not have an appropriate agreement set up, prior to leaving the UK.

As a guideline, these are the typical costs you could be looking at for the duration of your trip:

• Calling the UK: £1.79 per minute
• Calling within Australia: 60p per minute
• Calling outside Australia: £1.79 per minute
• Receiving a call: 52p per minute
• Data: £2.80 per MB
• Texts: 30p each
• Multimedia messages: 21p each

Perhaps most surprising of all is the potentially high cost of data usage, given the large volumes of data business travellers often utilise to meet their deadlines. This is especially apparent when conducting essential activities like video calling or sending files home, roaming charges like these could quickly lead to bill shock.

Data and Device Use Restrictions: An Imperfect Solution

Traditionally, businesses have attempted to mitigate the impact of high roaming costs by adopting cautious approaches to device usage and data consumption. The typical approach involves restricting device usage and employing inefficient data management strategies.

But while these efforts may seem prudent, they come with inherent drawbacks. Restricting device or data usage can adversely affect productivity, impeding the fluid exchange of critical information. Moreover, relying on public Wi-Fi networks and local SIM cards introduces privacy and security concerns, potentially exposing sensitive business data to unauthorised access.

A Better Way: Bespoke Roaming Agreements

The ideal solution to potentially high roaming costs in Australia is simple – a bespoke agreement, tailored to meet the exact requirements of your business from RoamingExpert.

Our goal is to empower your business and you’re travelling workforce with the freedom to focus on productivity, without worrying about excessive roaming costs.

Just a few of the benefits of our bespoke roaming agreements include:

1. 30-Day Rolling Contracts: Enjoy flexibility with plans starting from 30-day contracts, allowing your business to adapt to changing needs seamlessly. No long-term commitments, just the freedom to scale your mobile services in Australia according to your requirements.

2. User-Friendly Portal: Keep things controlled and up to date with our centralised online portal, simplifying mobile service management. Accessible anytime, anywhere, it puts control in your hands, ensuring efficient oversight and easy customisation of your roaming needs in Australia.

3. Professional Account Management: Rely on our dedicated account management team for personalised support. We go beyond just service, offering expert advice and assistance to optimise your mobile usage in Australia.

4. Reliable Coverage Across Australia: Stay connected with confidence across Australia. Our network providers aim to provide reliable coverage, minimising disruptions and providing a dependable mobile experience.

5. Cost-Effective Solutions: Maximise cost savings with our data-driven approach. Analysing your past roaming activities we build bespoke solutions that align precisely with your budget. Enjoy cost-effective mobile services without compromising on quality or coverage in Australia.

If you’d like to find out more about our process, please check out how our roaming process works and of course, feel free to call our team on +44 (0) 3300 555 777.

This was posted in Bdaily's Members' News section by iCONQUER Ltd .