Grateful appoints new non-executive director

Grateful, a cashless tipping platform based in London, has appointed Rowan Taylor as a non-executive director. 

With nearly three decades of experience in financial services technology, Rowan brings expertise in scaling digital platforms and infrastructure.

Rowan has held senior roles at AWS, Gartner and consulted with KPMG and Accenture. 

His appointment signifies a key milestone in Grateful's journey to modernise tipping, offering businesses a simpler, more transparent and rewarding way to manage tips, while incentivising teams and saving time and money. 

Rowan said: “I am excited to join the board of Grateful as a non-executive director and contribute to achieving the organisation’s strategic goals. 

“I look forward to working with such a talented team to deliver lasting value to all stakeholders while navigating the opportunities and challenges ahead.”

Mason Potter, co-founder at Grateful, added: “Rowan will be instrumental in scaling Grateful’s growth and international expansion. 

“His contributions will focus on shaping strategic direction, advancing client initiatives, overseeing risk management, fostering a dynamic company culture, and supporting fundraising strategies.

“Our cashless tipping platform is designed to ensure that every hard-earned tip gets to the right person, transparently and fairly. 

“Our tronc management and tronc solutions boost tips, enhance staff retention, and elevate service standards, ensuring happier customers while saving businesses time and money.”

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