Blume strengthens executive team

South Manchester-based Blume has appointed Fauzia Stanyard as chief operating officer as it continues to build on recent growth and investment across the business.

Fauzia brings more than 20 years of experience in operational, customer and commercial leadership roles, having previously held senior positions with organisations including Three UK, Currys and Arqiva. 

Throughout her career, she has led operational teams, customer experience functions and business transformation programmes across a range of regulated and customer-focused sectors.

In her new role, Fauzia will oversee operational delivery, customer experience and B2C strategy, reporting directly to chief executive Alex Kenny.

She joins Blume’s executive committee alongside chief customer officer Adam Fletcher, finance director Joseph Morgan and change and transformation director Jemma Brereton.

Fauzia said: “I’m excited to be joining Blume at such an important stage in its growth. 

“There is a clear ambition across the business, alongside a strong focus on people, customer experience and delivering high-quality outcomes.

“I’m looking forward to working with teams across the group to support the next phase of growth and continue building on the strong foundations already in place.”

Fauzia’s appointment reflects Blume’s continued investment in its leadership team as the business pursues its next phase of growth.

Alex added: “Fauzia brings a huge amount of operational experience and has a strong track record of building and leading high-performing teams.

“At Blume, getting our operations right is incredibly important because the decisions we make can have a direct impact on someone’s future, their access to justice and their ability to rebuild their lives after injury. 

“Having someone with Fauzia’s experience oversee this area of the business is going to make a real difference, both for Blume and for the people we support every day and we’re delighted to welcome her to the team.”

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