PayByPhone appoints chief product officer

Global parking and mobility payments provider PayByPhone has appointed Bob Shepard as chief product officer as it increases investment in product-led technology to support its growth ambitions.

Bob brings almost two decades of enterprise product leadership experience and joins from Valet Living, where he served as head of product and led product strategy for a platform processing hundreds of millions of resident events annually across 40 US states.

In his new role, Bob will lead PayByPhone’s global product strategy and roadmap, using data, partnerships and innovation to improve the driver experience and strengthen relationships with municipalities and parking operators.

Bob said: “PayByPhone has built an incredible foundation as a household name in mobility, and the opportunity ahead as an independent, product-led business is immense. 

“My career has been focused on removing friction from the everyday act of parking and helping cities seamlessly manage emerging mobility. 

“I am thrilled to join Jonny and the executive leadership team to turn PayByPhone’s roadmap into measurable growth, expanding beyond traditional parking into connected mobility payments while delivering world-class reliability at scale.”

Reporting to president and chief executive Jonny Combe, Bob joins PayByPhone's executive leadership team as the business expands its focus on connected mobility payments and integrated parking, permit and enforcement solutions.

Jonny added: “At PayByPhone we see a world where people navigate life with ease, and we are on a mission to build the most trusted parking and mobility platforms. 

“Bob is the product leader that ambition calls for. 

“He has spent his career creating the foundational products this industry runs on and has scaled the experiences our customers rely on. 

“Lightyear backed us not only for our product-led technology but also for the greenfield ahead of us. 

“Bob isn’t here to maintain the status quo; he is here to evolve our platform and transform how we deliver next-generation mobility.”

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