Member Article

River Café awarded 2015 TripAdvisor Certificate of Excellence

Recognised as a Top Performing Restaurant as Reviewed by Travellers on the World’s Biggest Review Site

River Café on the Tyne, owned by Paul Scott and Michelle Dickie, is delighted to announce that it has received a TripAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include hotels, restaurants and attractions located all over the world that have continually delivered a superior customer experience.

When selecting Certificate of Excellence winners, TripAdvisor takes into account the quality, quantity and most recent of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as the business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Michelle said today:

‘Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team here at River Café on the Tyne, and we’d like to thank all of our customers who have taken the time to complete a review on TripAdvisor.“

Paul added:

“There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence. “

“TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business.

“By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition. Well done to River Café on the Tyne!”

This was posted in Bdaily's Members' News section by Nicky Mckeen .