Hiyed CIC receives national recognition

A County Durham social enterprise has been recognised for its impact on helping people facing barriers to work.

Bishop Auckland-based Hiyed CIC has been named Business Hero at the 2025 National Small Business Awards, highlighting the organisation’s community-driven approach and support for those who are often overlooked. 

Founded two years ago, the company has already helped more than 40 young people with additional needs into supported internships, assisted 20 adults to start their own businesses and enabled nearly 150 jobseekers to move into paid employment.

The organisation was launched by former NHS mental health nurse Tracy Fee, whose autism diagnosis five years ago shaped a clear vision for removing barriers to work. 

Tracy, who had a successful 30-year career as an NHS mental health nurse despite her struggles with anxiety and communication, said: “A lot of the people that we work with fall into the ‘economically inactive’ group – which means they haven’t been in work or looking for work for more than six months – and within that group the majority have disabilities as well. 

“We know that the longer you’re inactive the more difficult it is to get started.”

“The cohort of people we work with have not had great experiences.  

“You hear it in the voices of their parents.  

“They’re very sceptical when we say what we’re going to do because these are people who have been let down and had to fight for lots of things, such as classroom support, extra time for their exams or benefits.”

Alongside its award-winning support, Hiyed is preparing to launch Hiyed Unlimited to help people overcome practical challenges linked to employment.

Tracy added: “In an ideal world there would be no barriers. 

“But we’ve inherited those and we’ve got to work with what we have.  

“It’s sad, but it means there are lots opportunities to make a difference.”

Hiyed is one of around 250 new businesses and not for profit organisations which, during the past two years, have been supported by the Durham Startups service. 

Michelle Brunton, one of the service’s solutions advisers, added: “Tracy and the team at Hiyed are a true inspiration. 

“Hiyed Unlimited is a mission to reduce isolation, promote independence and open doors to employment, education and social engagement.”

Hiyed has also received assistance from the North East BIC as well as Point North. 

Michelle Cooper, chief executive of Point North, added: "Poverty can take chances away, but Hiyed helps people take them back, supporting women and others facing complex barriers to move forward through training or self-employment. 

“Their work has already helped spark new businesses across County Durham, and this award is a powerful reminder of the hope and ambition they inspire every day."

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