Partner Article
English professor ‘thrown out of Starbucks after objecting to corporate language’
AN ENGLISH PROFESSOR claims she was thrown out of Starbucks after refusing to use the chain’s corporate language, in a dispute that will strike a chord with anyone who has balked at ordering a “grande” or “venti” coffee.
Instead of small, medium and large, Starbucks labels its cups tall, venti and grande and Lynne Rosenthal was ejected by three police officers after clashing with a barista about the firm’s ordering rules, which require customers to adopt marketing speak that many find artificial and cloying.
The academic, who is in her early 60s, particularly resented being to forced to state that she did not want butter or cheese on her bagel.
She told a New York newspaper: “I refused to say ‘without butter or cheese.’ When you go to Burger King, you don’t have to list the six things you don’t want.
“Linguistically, it’s stupid, and I’m a stickler for correct English.”
This was posted in Bdaily's Members' News section by Ruth Mitchell .
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